SUPPORT & RESPONSES

FAQ

Find quick answers about our multi-rail transactional infrastructure, reconciliation, and bank-grade security.

How do "payments that think" work in fluX One? +

Instead of being reactive, our artificial intelligence models predict payment delinquency probabilities before they happen and automatically trigger smart payment reminders via Nexa on WhatsApp, guiding decision-making and optimizing channels.

How do you guarantee 24/7/365 real-time execution? +

We process your payments and pay-ins in seconds by utilizing multi-rail transaction orchestration technology connected directly with local real-time payment rails (such as Bre-B and SPEI), eliminating bank floats regardless of bank, day, or hour.

What level of visibility does the dashboard provide? +

We provide full transactional transparency. Our real-time executive dashboard shows precisely who paid, who didn't, and who is projected to fall behind, giving CFOs actionable insights rather than stale spreadsheets.

What processes are covered by end-to-end automation? +

We automate the entire capital cycle: from pay-in processing and payment collection orchestration to treasury payouts and instant, direct bank ledger reconciliations into your ERP, completely removing manual Excel work.

What is fluX One and how does it integrate with my enterprise? +

fluX One is a next-generation transactional orchestrator and multi-rail payment infrastructure. It integrates via a unified REST API, allowing your core systems or ERP to receive and reconcile payments automatically in real-time.

What does instant T+0 settlement mean? +

It means we eliminate the traditional 24 to 48-hour bank floats. With fluX One, whenever a customer pays via any rail (real-time rails, direct bank transfers, PSE, SPEI), funds are settled and immediately available in your transaction accounts on the exact same day.

How does real-time automatic reconciliation work? +

Our platform performs an automated transactional match between issued invoices and received payments. By matching data via our Pull Engine at the API layer, we eliminate the need to manually extract and upload bank statements, updating your ERP with payment statuses in milliseconds.

What security standards and certifications do you meet? +

We operate with bank-grade security standards. Our architecture is fully aligned and certified under PCI-DSS and ISO-27001, securing end-to-end data encryption for all transactions.